It is really important to us that as many people as possible can access the information on this website.
Rather than create a different accessible version of this website we have tried to make one site useful to all visitors. Below you will find some general information that should help you to browse this website and many others too.
Helpful accessibility tips
External Accessibility Help
- Help with Using Your Computer, Tablet or phone (external Link)
- Apple Accessibility Support (external site)
- Google Accessibility Support (external site)
- Microsoft Accessibility Support (external site)
Accessibility statement for Mountain View Health Centre
Mountain View Health Centre is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to this website.
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
This website is built on a template provided by GPsurgery.net. The practice can edit the website content. This may inadvertently introduce non-accessible content. We will always respond to and resolve any accessibility issues promptly and courteously.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
Non-accessible content
The content listed below may be non-accessible for the following reason(s):
Elements provided by third-parties
Some elements of this website including the online consultation video are usually displayed using code provided by a third party. The accessibility of these items is outside our control. If you are unable to access this information please contact us.
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Most older PDF documents may not be fully accessible to screen reader software.
Preparation of this accessibility statement
This statement was prepared on the date labelled “Date published” at the foot of this page.
This statement relates to the evaluation of the underlying templates provided by GPsurgery.net.
The test was carried out on the website template by GPsurgery.net. The most viewed pages were tested using automated testing tools by our website team. A further annual audit of the website template is carried out to check the WCAG 2.2 AA standard.
The statement on this website was last reviewed on the date labelled “Date last updated” published at the foot of this page.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the surgery:
Main Telephone
Lines open: 8am to 6.30 pm Monday to Friday
Between the hours of 1.00 pm to 2.00 pm the main telephone line is closed.
If you require emergency assistance between these times please telephone the number 01792 957600.
Address
51 Mayhill Road
Mayhill
Swansea
West Glamorgan
SA1 6TD
Email address
MountainViewHC.W98015@wales.nhs.uk
We’ll consider your request or comments and get back to you in 5 working days days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).